Frequently Asked Questions

What do we supply at Kitchenhutt?

Kitchenhutt mainly supplies bulk whole spices, ground powders, and blended spices or masalas. Besides this, we also supply various types of pulses in bulk.

What is the minimum ordering requirement for your product?

Our minimum ordering requirement is 30 Kg.

Where do you source your spices from?

We source our spices from India, as most of the spices are cultivated there.

Do you ship to any area?

We ship bulk spices and pulses in any part of South Africa.

What is the estimated delivery time?

The delivery time depends on how far the shipping area is from our location.

Do you deliver internationally?

No, we don’t deliver at international locations. You can order from anywhere worldwide, but the shipping address must be within South Africa.

How are your products packed?

All the products are hygienically packed at our warehouse.

I received my product package in an open condition; what should I do now?

Please immediately contact us from our customer care number: [email protected]

How can I order from Kitchenhutt?

You can inquire about the product from the form on every product page or for multiple products inquiry, you can contact us via email on [email protected].

How can I cancel my order?

You can contact our customer care support or contact form to cancel your order.

Can I shop offline from your warehouse?

As we are not a retail store, we can’t serve walk-in customers. You either have to order from our website or over a phone call.

Can I add-on to my order?

Yes, you can add-on to your order. For this do contact us within 8-10 business days.

How can I know my order status?

You can call us on [email protected] or mail us at [email protected]

Can I order samples first?

Yes, we can provide you with samples of our products.

Can I change the delivery time?

Yes, you can prepone or postpone the delivery date within a certain limit.